**Refund Policy**
At Oolibuzz.com, we strive to ensure your satisfaction with our services. However, if you are not completely satisfied with your purchase, we offer a refund policy to provide you with peace of mind.
**1. Eligibility for Refunds:**
- Refunds may be requested within 14 days from the date of purchase.
- To be eligible for a refund, you must provide proof of purchase, such as a receipt or order confirmation.
**2. Circumstances for Refunds:**
Refunds may be issued under the following circumstances:
- **Product Defect:** If the product you purchased is defective or does not meet the specifications described on our website.
- **Cancellation:** If you cancel your subscription or service within the specified refund period and meet the cancellation requirements outlined in our Terms of Service.
- **Unauthorized Charges:** If unauthorized charges are made to your account.
**3. How to Request a Refund:**
To request a refund, please contact our customer support team at [[email protected]]. Provide your order details and a brief explanation of the reason for the refund request. Our team will review your request and respond to you in a timely manner.
**4. Refund Process:**
- Once your refund request is approved, we will process the refund to the original method of payment used for the purchase.
- Refunds may take [10 business days] to be credited to your account, depending on your financial institution's processing time.
**5. Non-Refundable Items:**
- Certain products or services may not be eligible for refunds, such as digital downloads, personalized items, or services that have already been provided.
**6. Contact Us:**
If you have any questions or concerns about our refund policy, please contact us at [[email protected]]. Our customer support team is here to assist you and ensure your satisfaction.
By using our services and making purchases on Oolibuzz.com, you agree to abide by our refund policy. Thank you for choosing Oolibuzz.com. We appreciate your trust and support.
